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University Settlement is one of New York City's most dynamic social justice institutions, with an impressive legacy as the first settlement house in the nation. For 130 years, University Settlement has been an anchor in the low-income and immigrant communities where we work, offering pioneering programs in early childhood care and education, youth development, eviction prevention, literacy, theater and visual arts, senior services, and mental health. Each year, we engage over 40,000 New Yorkers through our network of 32 sites in Manhattan and Brooklyn. Our mission is to empower residents by building on their strengths through comprehensive, quality services that meet the current needs of the community; innovation that anticipates future needs; and advocacy to improve the community as a whole.


  • Program planning, implementation, and monitoring to ensure high-quality services aimed at keeping older adults, healthy, happy, connected, and as full participants in their community

  • Monitor staff performance levels with respect to contract mandates, workloads, and program quality

  • Conduct participant outreach and intakes

  • Case management for participants including: benefit and entitlement applications, referrals, advocacy, and crisis intervention

  • Timely reporting to all funders and partners

  • Data entry to monitor older adults' participation and program outcomes

  • Open and close the facility and ensure the center is clean, welcoming, and well maintained;

  • Schedule and report any facilities issues to the appropriate parties

  • Network and develop relationships with outside partners, shareholders, and the board

  • Keep extermination, AED, Fire Drill, and other logbooks up to date

  • Support integration of all older adult services throughout the organization and within the Neighborhood Center and Satellite sites through participation in LEARN, Social Service, and coalition meetings

  • Supervise volunteers and interns

  • Other duties as assigned by supervisor

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